Privacy Policy

Our website address is: https://thebasicb.co.nz/

Our registered company is THEBASICB LIMITED (8293245)

Our registered office is 108b Kerikeri Inlet Road, Kerikeri, 0230 , New Zealand

What personal data we collect and why we collect it:

We collect personal information from you, including information about your:

name

contact information

location

computer or network

interactions with us

billing or purchase information

We collect your personal information in order to:

fulfill requests for our services and accept online orders

collect email addresses for our electronic newsletter and our own marketing communications

collect information for audience segmentation to target our own marketing materials

Who we share your data with:

We do not share your personal data with any third-parties but we may share your non personal cookie information with our trusted social media, advertising and analytics partners. 

We store user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). Also, third party services may collect information about website visitors. We currently use Google Analytics, Google Ads, and Facebook Pixel on this website.

Contact forms:

A “contact” form is a form where you can contact the owner of this website by typing in your contact information, name, and your message. The information is sent as email messages that only a select few are allowed to access. The information is also stored in the database on our hosting server for backup and later reference purposes. 

Cookies:

If you leave a comment on our site you may opt-in to saving your name and email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

To improve your experience and to make our service better we use cookies for the purposes of system administration and analytics of our web site. This gives us information about the number of visitors to different parts of our website. Our cookies do not store sensitive information such as your name or address, they simply just enable us to see behavior on the web site to help us improve your experience. 

Google Analytics

Our website uses Google Analytics tracking technologies and remarketing services which uses cookies to remember a user’s behavior which is then shared with this site. By accessing this site you consent to the collection and use of your information by this third-party vendor. You are encouraged to review their privacy policy and contact them directly for responses to any questions you have. We do not transfer personal information to this site directly for response to your questions. We do not transfer personal information to this third-party vendor. However, if you do not want any information to be collected and used by Google’s tracking technologies and remarketing services, you can opt out here: https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=en. We may share this cookie information with our trusted social media, advertising and analytics partners. 

Facebook Pixel 

The Facebook pixel is an analytics tool that allows you to measure the effectiveness of our advertising by understanding the actions people take on our website. This technology, uses cookies, that helps us customize content and advertising, to provide social media features and to analyze traffic to the site. We may share this cookie information with our trusted social media, advertising and analytics partners. In your Facebook account there is an Advertisers and Business page where you can see what business pages you’ve clicked on that collected your data cookies. To find this page on the website, go to Settings > Ads > Advertisers and Businesses. To find it on the app, go to Settings > Ads > Ad Preferences > Advertisers and Businesses. To opt out of Facebook targeted Ads. Log in and go to Settings > Ads > Ad Settings. Then choose the Not Allowed options under each category to stop Facebook from using data from partners and tracking your activity on Facebook and their partner’s sites to target you with ads.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We keep your information safe by storing it in a secured digital location and only allowing certain staff access to it.

We keep your information for two years at which point we securely destroy it by securely erasing all digital files held.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please get in touch.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information is only captured if you voluntarily provide it during the booking process or within one of our contact forms or one of our sign up forms. 

Questions? Contact us